/* ============ KRAL LIVE SUPPORT v3 — Premium ============ */

.support-fab {
  position: fixed;
  bottom: 28px;
  right: 28px;
  z-index: 150;
  width: auto;
  min-width: 64px;
  height: 64px;
  padding: 0 18px 0 14px;
  border-radius: 50px;
  background: linear-gradient(135deg, #1a8c3a 0%, #0d5c24 50%, #1a8c3a 100%);
  background-size: 200% 200%;
  border: 2px solid rgba(240, 192, 64, 0.6);
  box-shadow: 0 6px 28px rgba(26, 140, 58, 0.45), 0 0 0 0 rgba(26, 140, 58, 0.4);
  display: flex;
  flex-direction: row;
  align-items: center;
  gap: 10px;
  cursor: pointer;
  animation: supportFabPulse 3s ease-in-out infinite, supportFabGradient 4s ease infinite;
  transition: transform 0.3s, box-shadow 0.3s;
}

.support-fab:hover {
  transform: scale(1.06) translateY(-2px);
  box-shadow: 0 10px 36px rgba(26, 140, 58, 0.55), 0 0 20px rgba(240, 192, 64, 0.2);
}

@keyframes supportFabPulse {
  0%, 100% { box-shadow: 0 6px 28px rgba(26, 140, 58, 0.45), 0 0 0 0 rgba(26, 140, 58, 0.35); }
  50% { box-shadow: 0 8px 32px rgba(26, 140, 58, 0.55), 0 0 0 12px rgba(26, 140, 58, 0); }
}

@keyframes supportFabGradient {
  0%, 100% { background-position: 0% 50%; }
  50% { background-position: 100% 50%; }
}

.support-fab .support-icon { font-size: 22px; filter: drop-shadow(0 2px 4px rgba(0,0,0,.3)); }
.support-fab .support-text {
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.5px;
  color: #fff;
  white-space: nowrap;
  text-shadow: 0 1px 2px rgba(0,0,0,.3);
}

.support-fab .support-dot {
  position: absolute;
  top: 6px;
  right: 10px;
  width: 10px;
  height: 10px;
  background: #00ff88;
  border-radius: 50%;
  border: 2px solid #0a1a0f;
  animation: supportDotBlink 1.5s ease-in-out infinite;
}

@keyframes supportDotBlink {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.6; transform: scale(0.85); }
}

.btn-support-header {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 14px;
  background: linear-gradient(135deg, rgba(26, 140, 58, 0.25), rgba(13, 92, 36, 0.4));
  border: 1px solid rgba(26, 140, 58, 0.7);
  border-radius: 8px;
  color: #6ee7a0;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.3px;
  cursor: pointer;
  transition: all 0.25s;
}

.btn-support-header:hover {
  background: linear-gradient(135deg, rgba(26, 140, 58, 0.45), rgba(13, 92, 36, 0.6));
  border-color: var(--gold);
  color: #fff;
  box-shadow: 0 0 16px rgba(26, 140, 58, 0.35);
}

.btn-support-header .support-pulse {
  width: 8px;
  height: 8px;
  background: #00ff88;
  border-radius: 50%;
  animation: supportDotBlink 1.5s ease-in-out infinite;
}

/* Modal shell */
.modal-support-v3 {
  position: relative;
  width: 460px;
  max-width: 96vw;
  max-height: 88vh;
  display: flex;
  flex-direction: column;
  background: linear-gradient(165deg, #0f1a12 0%, #0a120c 40%, #121a14 100%);
  border: 1px solid rgba(240, 192, 64, 0.35);
  border-radius: 20px;
  overflow: hidden;
  box-shadow: 0 24px 80px rgba(0, 0, 0, 0.7), 0 0 40px rgba(26, 140, 58, 0.15), inset 0 1px 0 rgba(255, 255, 255, 0.06);
  animation: supportModalIn 0.4s cubic-bezier(0.34, 1.56, 0.64, 1);
}

@keyframes supportModalIn {
  from { opacity: 0; transform: scale(0.92) translateY(20px); }
  to { opacity: 1; transform: scale(1) translateY(0); }
}

.support-v3-glow {
  position: absolute;
  top: -60px;
  left: 50%;
  transform: translateX(-50%);
  width: 300px;
  height: 120px;
  background: radial-gradient(ellipse, rgba(26, 140, 58, 0.35) 0%, transparent 70%);
  pointer-events: none;
}

/* Header */
.support-v3-header {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 18px 20px;
  background: linear-gradient(135deg, #1a8c3a 0%, #0d5c24 60%, #145a2e 100%);
  border-bottom: 1px solid rgba(240, 192, 64, 0.25);
}

.support-v3-brand {
  display: flex;
  align-items: center;
  gap: 14px;
}

.support-v3-avatar {
  width: 48px;
  height: 48px;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(240, 192, 64, 0.3), rgba(240, 192, 64, 0.1));
  border: 2px solid rgba(240, 192, 64, 0.5);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 24px;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.3);
}

.support-v3-title {
  display: block;
  font-size: 15px;
  font-weight: 800;
  color: #fff;
  letter-spacing: 0.5px;
}

.support-v3-status {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11px;
  color: rgba(255, 255, 255, 0.85);
  margin-top: 3px;
}

.support-v3-dot {
  width: 8px;
  height: 8px;
  background: #00ff88;
  border-radius: 50%;
  animation: supportDotBlink 1.5s ease-in-out infinite;
}

.support-v3-close {
  position: relative;
  top: 0;
  right: 0;
  width: 36px;
  height: 36px;
  background: rgba(0, 0, 0, 0.25);
  border: 1px solid rgba(255, 255, 255, 0.15);
  border-radius: 10px;
  color: #fff;
  font-size: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
}

.support-v3-close:hover {
  background: rgba(0, 0, 0, 0.45);
  color: var(--gold);
}

/* Body / Form */
.support-v3-body {
  padding: 22px 22px 24px;
  overflow-y: auto;
  flex: 1;
}

.support-v3-welcome {
  text-align: center;
  margin-bottom: 20px;
}

.support-v3-welcome h3 {
  font-size: 20px;
  font-weight: 800;
  background: linear-gradient(135deg, var(--gold-light), var(--gold));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
  margin-bottom: 6px;
}

.support-v3-welcome p {
  font-size: 13px;
  color: var(--text-secondary);
}

.support-v3-promos {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
  margin-bottom: 22px;
}

.support-v3-promo {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  background: linear-gradient(135deg, rgba(26, 140, 58, 0.12), rgba(26, 140, 58, 0.04));
  border: 1px solid rgba(26, 140, 58, 0.25);
  border-radius: 12px;
  transition: border-color 0.2s, transform 0.2s;
}

.support-v3-promo:hover {
  border-color: rgba(240, 192, 64, 0.35);
  transform: translateY(-1px);
}

.support-v3-promo .promo-icon {
  font-size: 22px;
  filter: drop-shadow(0 2px 4px rgba(0,0,0,.3));
}

.support-v3-promo strong {
  display: block;
  font-size: 14px;
  color: var(--gold);
  font-weight: 800;
}

.support-v3-promo span {
  font-size: 10px;
  color: var(--text-secondary);
  line-height: 1.2;
}

/* Form fields */
.support-v3-form label {
  display: block;
  margin-bottom: 14px;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.4px;
}

.support-v3-form label span.req { color: var(--gold); }

.support-v3-form input,
.support-v3-form select {
  width: 100%;
  margin-top: 6px;
  padding: 12px 14px;
  background: rgba(0, 0, 0, 0.35);
  border: 1px solid rgba(26, 140, 58, 0.35);
  border-radius: 10px;
  color: var(--text-primary);
  font-size: 14px;
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.support-v3-form input:focus,
.support-v3-form select:focus {
  border-color: var(--green-bright);
  box-shadow: 0 0 0 3px rgba(26, 140, 58, 0.15);
}

.support-v3-form select option {
  background: #0f1a12;
  color: #fff;
}

.support-v3-fieldset {
  border: 1px solid rgba(26, 140, 58, 0.3);
  border-radius: 12px;
  padding: 14px 16px;
  margin-bottom: 18px;
  background: rgba(0, 0, 0, 0.2);
}

.support-v3-fieldset legend {
  font-size: 11px;
  font-weight: 700;
  color: var(--gold);
  padding: 0 8px;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.support-v3-radios {
  display: flex;
  gap: 20px;
  margin-top: 8px;
}

.support-v3-radio {
  display: flex;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  font-size: 13px;
  color: var(--text-primary);
  font-weight: 500;
  text-transform: none;
  letter-spacing: 0;
  margin-bottom: 0;
}

.support-v3-radio input[type="radio"] {
  width: 18px;
  height: 18px;
  margin: 0;
  accent-color: var(--green-bright);
}

.support-v3-submit {
  width: 100%;
  padding: 14px;
  margin-top: 4px;
  background: linear-gradient(135deg, #1a8c3a, #0d5c24);
  border: 1px solid rgba(240, 192, 64, 0.4);
  border-radius: 12px;
  color: #fff;
  font-size: 14px;
  font-weight: 800;
  letter-spacing: 1px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  transition: all 0.25s;
  box-shadow: 0 4px 16px rgba(26, 140, 58, 0.35);
}

.support-v3-submit:hover {
  background: linear-gradient(135deg, #22a848, #1a8c3a);
  box-shadow: 0 6px 24px rgba(26, 140, 58, 0.5);
  transform: translateY(-1px);
}

.support-v3-submit .submit-icon { font-size: 18px; }

.support-v3-trust {
  display: flex;
  justify-content: center;
  gap: 20px;
  margin-top: 16px;
  padding-top: 14px;
  border-top: 1px solid rgba(255, 255, 255, 0.06);
}

.support-v3-trust span {
  font-size: 10px;
  color: var(--text-secondary);
  display: flex;
  align-items: center;
  gap: 4px;
}

/* Chat view */
.support-v3-chat {
  display: flex;
  flex-direction: column;
  height: 460px;
}

.support-v3-chat-header {
  padding: 12px 20px;
  background: rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(26, 140, 58, 0.2);
  font-size: 12px;
  color: var(--text-secondary);
  display: flex;
  align-items: center;
  gap: 8px;
}

.support-v3-chat .chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px 18px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: rgba(0, 0, 0, 0.15);
}

.support-v3-chat .chat-msg {
  max-width: 82%;
  padding: 11px 15px;
  border-radius: 14px;
  font-size: 13px;
  line-height: 1.45;
  animation: chatMsgIn 0.3s ease;
}

@keyframes chatMsgIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.support-v3-chat .chat-msg.user {
  align-self: flex-end;
  background: linear-gradient(135deg, #1a8c3a, #0d5c24);
  color: #fff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 8px rgba(26, 140, 58, 0.3);
}

.support-v3-chat .chat-msg.admin {
  align-self: flex-start;
  background: rgba(30, 40, 32, 0.9);
  border: 1px solid rgba(240, 192, 64, 0.25);
  color: var(--text-primary);
  border-bottom-left-radius: 4px;
}

.support-v3-chat .chat-msg.system {
  align-self: center;
  background: rgba(240, 192, 64, 0.1);
  color: var(--gold);
  font-size: 12px;
  text-align: center;
  max-width: 90%;
  border: 1px solid rgba(240, 192, 64, 0.2);
}

.support-v3-chat .chat-msg .msg-time {
  font-size: 10px;
  opacity: 0.7;
  margin-top: 4px;
  display: block;
}

.support-v3-chat .chat-input-area {
  display: flex;
  gap: 10px;
  padding: 14px 16px;
  background: rgba(0, 0, 0, 0.3);
  border-top: 1px solid rgba(26, 140, 58, 0.25);
}

.support-v3-chat .chat-input-area input {
  flex: 1;
  padding: 12px 16px;
  background: rgba(0, 0, 0, 0.4);
  border: 1px solid rgba(26, 140, 58, 0.35);
  border-radius: 24px;
  color: var(--text-primary);
  font-size: 14px;
  outline: none;
}

.support-v3-chat .chat-input-area input:focus {
  border-color: var(--green-bright);
}

.support-v3-chat .chat-input-area button {
  padding: 12px 20px;
  background: linear-gradient(135deg, #1a8c3a, #0d5c24);
  border: none;
  border-radius: 24px;
  color: #fff;
  font-weight: 700;
  font-size: 13px;
  cursor: pointer;
  transition: transform 0.2s;
}

.support-v3-chat .chat-input-area button:hover {
  transform: scale(1.04);
}

/* Typing indicator */
.support-typing {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 8px 14px;
  font-size: 11px;
  color: var(--text-secondary);
}

.support-typing-dots span {
  display: inline-block;
  width: 6px;
  height: 6px;
  background: var(--green-bright);
  border-radius: 50%;
  animation: typingDot 1.2s ease-in-out infinite;
}

.support-typing-dots span:nth-child(2) { animation-delay: 0.2s; }
.support-typing-dots span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typingDot {
  0%, 80%, 100% { opacity: 0.3; transform: scale(0.8); }
  40% { opacity: 1; transform: scale(1); }
}

/* Mobile */
@media (max-width: 768px) {
  .support-fab {
    bottom: 78px;
    right: 16px;
    height: 56px;
    padding: 0 14px 0 12px;
  }

  .support-fab .support-text { font-size: 9px; }

  .btn-support-header span:not(.support-pulse) { display: none; }
  .btn-support-header { padding: 8px 10px; }

  .modal-support-v3 { width: 100%; max-height: 92vh; border-radius: 16px; }
  .support-v3-promos { grid-template-columns: 1fr; }
  .support-v3-chat { height: 420px; }
}

@media (max-width: 480px) {
  .support-fab .support-text { display: none; }
  .support-fab {
    width: 56px;
    height: 56px;
    padding: 0;
    border-radius: 50%;
    justify-content: center;
  }
}